Heartland Vet Supply Reviews

HeartlandVetSupply.com offers competitive pricing on a wide range of pet and horse supplies. They provide a Low Price Guarantee, promising to match any competitor's current advertised price within the United States, excluding foreign country prices or membership-priced sites. For added value, they offer promotional discounts with specific codes at checkout. Customers can enjoy Fast & Free Shipping on orders over $75, though this excludes items that require cooler or express delivery. To ensure customer satisfaction, they also have a Satisfaction Guarantee policy, allowing customers to contact them within 30 days if they are not completely satisfied with their purchase. The website features a comprehensive catalog of products, including prescription medications, over-the-counter treatments, supplements, and compounded medications, all at discounted prices.

HeartlandVetSupply.com accepts a variety of payment methods to accommodate customers' preferences. Customers can make purchases using Alipay, Mastercard, Paypal, and Visa. These payment options are designed to offer consumers the flexibility to choose their preferred method and also provide a level of protection, with the possibility to get their money back if a product is not delivered or if any dispute arises between the consumer and the merchant. This approach ensures a secure and customer-friendly shopping experience.

Heartlandvetsupply.com offers a return policy where customers can contact the company within 30 days of receipt if not completely satisfied. A return authorization number will be assigned, and products must be in resalable condition. A restocking fee of up to 20% may apply to returned, refunded, or exchanged items. Prescription orders, once filled, are non-returnable due to federal laws. Similarly, vaccines and special order items are non-returnable. Returns without an authorization number or past the deadline will not be accepted. Items must be returned in new condition with original packaging and all product information. Missing or damaged items must be reported within 72 hours of receipt.

Regarding the shipping policy, orders over $75 qualify for free ground shipping, excluding items that require cooler or express delivery. Ground orders typically take 3-5 business days to ship from the facility, not including processing time. Approval from a veterinarian is required for prescription orders before processing. Cooler items ship Monday-Thursday, and express shipping goes out Monday-Wednesday. Shipping charges are based on the total dollar amount, and certain locations like Alaska, Hawaii, or the Virgin Islands may incur additional charges. Vaccines are shipped with overnight delivery for a fee, ensuring they remain cool.

Some of the popular products on HeartlandVetSupply.com include heartworm prevention, skin infection, ear infection, flea control, and various antibiotics for canines. For both dogs and cats, the offerings extend to vaccines, supplements, hairball supplies, and feline vaccine charts. Additionally, customers can find pet health solutions like CardioMax, BONIES Natural Dental Bones, and Joint Max Triple Strength Soft Chews. For horses, products such as Adequan and Legend are available, along with a comprehensive A-Z list of items ranging from vitamins to medications for various health concerns.

To find the best deals on HeartlandVetSupply.com, look for promo codes and coupons which are often available on various coupon websites. Signing up for the HeartlandVetSupply email can also yield a discount on your first order. Additionally, the website may offer a low price guarantee, where they match competitors' advertised prices, and free shipping on qualifying orders over a certain amount. Keep an eye out for seasonal sales and special discounts on select items, which can provide significant savings. Remember to check the expiration date of any promo codes or coupons to ensure they are still valid for use.